Set out below are the terms on which SAMANTHA VICTORIA AESTHETICS service to its clients. Please ensure that you have read and fully understood them prior to booking any treatments or procedures.

Deposit and Cancellation Policy

We take a non-refundable deposit of £25 for all our single treatments and courses to secure your appointment, when you attend the deposit will be deducted from your treatment cost. Should you need to cancel or reschedule we kindly ask that you inform us a minimum of 48 hours notice before your appointment. Please contact the clinic directly if you wish to do so. Failure to give the required full notice will result in the deposit lost. If required notice is given, the deposit will be transferred to the new appointment date.

Please arrive for your appointment on time as late arrival may result in the forfeiting of your appointment and loss of deposit. This also avoids overlapping of other clients.

Failure to attend or arrive late to a free follow up appointment post treatment will result in it being lost.

Booking a free consultation – Should you need to cancel or reschedule we kindly ask that you inform us a minimum of 48 hours notice before your appointment. This allows us to manage our diaries and offer the appointment time to another client.

Courses of treatments – All treatments purchased as a course must be paid for in full in advance of the treatment unless agreed otherwise. All treatment courses must be taken within 12 months of the date of purchase; any treatments left untaken after 12 months will be forfeited.

Prior to your appointment we will inform you of any preparation required in advance of your treatment. Failure to follow the guidelines may result in cancellation of your appointment, reduced treatment time, or additional fees being charged.

Any client who requires treatment and brings a child with them must also be accompanied by another adult to chaperone the child whilst the client is being treated. Failure to bring an adult chaperone with any child will result in the treatment being cancelled and loss of the deposit. No children under the age of 16 years must be left unattended within the clinic at any time or allowed in the actual treatment room.

Treatment suitability – We will always assess whether treatment is suitable for you, or likely to be successful, prior to any treatment being carried out. If not, we will inform you as to the reasons why.

Liability – SAMANTHA VICTORIA AESTHETICS will not be liable in contract, tort or otherwise for any economic loss (including, without limitation, loss of property), or for any other special, indirect or consequential loss or damage arising out of, or in connection with, its provision of any goods and/or services to the client.

It is the client’s responsibility to ensure that he or she provide SAMANTHA VICTORIA AESTHETICS with all relevant medical details prior to each treatment. SAMANTHA VICTORIA AESTHETICS will not be liable for any damage that occurs as a result of the client’s failure to disclose such details.

The client agrees to comply with all instructions and recommendations given to them by, or on behalf of, SAMANTHA VICTORIA AESTHETICS regarding the care of a treated area. Nothing in these terms of business shall exclude or limit SAMANTHA VICTORIA AESTHETICS liability for death or any personal injury resulting from SAMANTHA VICTORIA AESTHETICS negligence.